Hotel Payment Policy

PAYMENT OPTIONS
We accept: VISA, MASTERCARD, JCB, AMEX, DINERS, CHOICE CORPORATE CARDS, EFTPOS & CASH. In addition we accept pre-established credit approved accounts by the Hotel to charge back.

Credit Cards:
Payments made to the directly to the Hotel by using a credit card attract a surcharge of additional 1.5% [on Visa and MasterCard] 2.5% [American Express, JCB, China Union and Diners Club Card] on the total invoice amount.
A third party wanting to pay for entire or part of charges for a booking must fill out our credit card application form as authority to charge the card which require the card holder’s signature and copy of the credit card and driver’s license. Payments will be processed at check in, alternatively the guests checking in will be liable for all charges. Please use the Credit Card Authorisation Form available for download on this page.

Cheques:
Require prior authorization with Management and must be cleared in our bank account prior to the arrival. No personal cheques will be accepted at check-in and/or during the entire stay. Normally we require 5 to 7 business days for the process of receiving, clearing in our account and entering the cheque amount as credit on to your reservation.

Letter Of Company Authority:
is for Credit Accounts approved by the Hotel only that have been pre-established with the Hotel. To apply for a credit account for a Company, please use the Credit Application Form available on this page. An email is required from the Company’s email address, purchase order if applicable and/or authority on Company letter head to chargeback.

Please see our Booking Information and Check In Terms for related information.
 
Payment Options


Direct Debit:
Funds must clear in our bank account 24 hours prior to the guest arrival. Overall it takes a minimum of 3 business days to clear all processes. You must inform the Hotel when transferring funds into our account once the transfer is done, booking confirmation number is to be placed in the reference field (during banking) as the transfer details.

Proof of transfer/receipt or remittance advice is requested for issued invoices at accounts@chpc.com.au and in case of advance deposits for future bookings or long term guests in-house at reservations@chpc.com.au

Bank: Commonwealth Bank
Account Name: Perth City Hotel Pty Ltd
BSB# 066 110 and Account # 10052173
ACN 008 823 158 / Trading as Comfort Hotel Perth City
 
Forms to download
   
Credit Application


Groups Terms & Conditions 


Credit Card Authorisation Form 


Credit Card Surcharge Policy